Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason). If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage. Prior to this slightly larger pans were supplied, and handles for these are unfortunately no longer available. If you no longer have control of your grill pan as the handle is damaged or cracked, then get that control back and start cooking again with this genuine replacement. If you have already purchased the item then we will review, and where possible, refund the difference.

Please enter the manufacturer and model number of your appliance on the Cooker Spare Parts homepage to ensure that it is compatible with this universal handle. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched. To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so. Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. Built-in hobs are far more tricky as in almost all cases the model number will be on the underside of the hob meaning that anything below the hob itself has to be removed to see the model number. We supply spare parts for the home appliances that are produced by the group as well as rebranded appliances that are made for them. This is a hassle and inconvenience to you obviously but, it makes our life harder as well and can prove costly to all.

If you can no longer use your grill pan as the handle has snapped or become damaged, have no fear as this quality replacement will soon get you back in control of your grill pan. We advise you not to trust the user guide or manual as all too often these will be generic and cover a range of ovens or cookers and not just the particular model that you own. Our parts are covered by our 1 year parts guarantee giving you the piece of mind necessary to get your appliance back to life. For cookers, the model number will be the same as for a built-in oven but sometimes you can find the rating plate in a storage drawer, especially on many large range cookers.

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be. I agree to receive communications and personalised commercial offers, and consent that my personal data may be used by the Groupe SEB brands You must agree to the terms and conditions to be able to sign up for the newsletter. For built-in ovens, you will normally find the rating plate inside the oven door or on the lip of the door opening of the actual oven. You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice.

There are two reasons that we operate this way, the first is that if it has been used once then it is likely that the spare part will be needed again and it limits the items tagged to each model to a manageable level making it easier to find the spare parts needed. If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you. Your cookers grill pan is all you need for grilling, searing, roasting and finishing meat, fish and vegetables. We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes. Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask.

When you are looking for a spare part for your built in oven, cooker or hob we recommend the first thing you should do is locate down the proper model number for your product.